SHIPPING POLICY

Shipping Policy

Last Updated: September 30, 2026

At Snuggle & Co, we work with fulfillment partners and warehouses to process and deliver customer orders.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Processing may take longer during holidays, promotional periods, unusually high order volumes, or circumstances outside our reasonable control.

Estimated Delivery Times

Our estimated delivery times are:

Delivery times are estimates and not guaranteed delivery dates.

Actual delivery times may vary depending on the shipping carrier, customs processing, weather, holidays, incorrect addresses, or circumstances outside our reasonable control.

Shopify requires merchants to make processing and shipping information publicly accessible and to make the expected delivery timeframe clear before checkout.

Shipping Origin

Orders may be fulfilled from our United States fulfillment location or another third-party fulfillment location depending on product availability and destination.

The shipping origin may therefore differ from the business/contact address displayed on the website.

Third-Party Fulfillment

Some products sold by Snuggle & Co may be fulfilled and shipped by third-party suppliers, warehouses, or fulfillment partners.

These partners may package and ship orders directly to customers.

Shopify specifically recommends informing customers when dropshipping/third-party fulfillment is used and communicating the relevant shipping origin.

Tracking

When tracking is available, tracking information will be provided after your order has been shipped.

Tracking information may take some time to become active after the carrier receives and scans the package.

Multiple Shipments

If an order contains multiple products, items may arrive in separate packages and at different times because products may be fulfilled from different locations.

Customs, Duties, and Import Charges

For international orders, customs duties, import taxes, brokerage fees, or other charges may apply depending on the destination country.

Where applicable, such charges are the customer's responsibility unless expressly stated otherwise at checkout.

Any applicable import or customs charges should be communicated before the customer completes the purchase.

Incorrect Address

Customers are responsible for providing a complete and accurate delivery address.

If an order cannot be delivered because an incorrect or incomplete address was provided, additional shipping charges may apply for reshipment.

Shipping Delays

Snuggle & Co is not responsible for delays caused by:

• Shipping carrier delays
• Customs processing
• Severe weather
• Natural disasters
• Public holidays
• Strikes or labor disruptions
• Government restrictions
• Incorrect or incomplete addresses
• Other circumstances outside our reasonable control

If we become aware of a significant delay or change affecting an order, we will make reasonable efforts to communicate the update to the customer. Shopify specifically says customers should be informed when an order has a change or delay.

Shipping Contact

Email: jessicahawkins041992@gmail.com
Phone: 4233006249