Privacy policy

PRIVACY POLICY

Privacy Policy

Last Updated: September 30, 2026

Snuggle & Co respects your privacy and is committed to protecting the personal information you provide when using our online store.

Information We Collect

Depending on how you interact with our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order information
  • Payment and transaction information
  • IP address
  • Browser information
  • Device information
  • Information you provide when contacting customer support

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Process payments
  • Ship products
  • Provide tracking information
  • Provide customer support
  • Process returns and refunds
  • Prevent fraud and unauthorized transactions
  • Maintain website security
  • Improve our website and services
  • Communicate with you about your orders
  • Send marketing communications where legally permitted
  • Meet applicable legal and regulatory obligations

Shopify and Third-Party Service Providers

Our online store is powered by Shopify and may use third-party service providers for:

  • Payment processing
  • Shipping
  • Fulfillment
  • Warehousing
  • Analytics
  • Marketing
  • Fraud prevention
  • Customer support
  • Website functionality

Information may be shared with these providers when reasonably necessary to provide our services or fulfill an order.

Third-Party Fulfillment

Where an order is fulfilled by a third-party supplier, warehouse, or fulfillment partner, we may provide information necessary to fulfill and ship the order, including:

  • Customer name
  • Shipping address
  • Contact information
  • Order and product details

Cookies

Our website may use cookies and similar technologies to:

  • Operate the website
  • Maintain shopping-cart functionality
  • Remember preferences
  • Analyze website usage
  • Improve website performance
  • Support advertising and marketing where applicable
  • Maintain security

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies.

UK ICO guidance states that businesses must explain cookies and generally obtain active consent for non-essential cookies, subject to applicable exceptions.

Data Retention

We retain personal information only for as long as reasonably necessary for legitimate business, legal, accounting, tax, fraud-prevention, dispute-resolution, and regulatory purposes.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion where legally available
  • Object to certain processing
  • Restrict certain processing
  • Withdraw consent where applicable
  • Request information about how your information is used

To make a privacy request, contact:

Email: jessicahawkins041992@gmail.com

Data Security

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Children's Privacy

Our website is not knowingly intended to collect personal information from children where prohibited by applicable law.

Policy Updates

We may update this Privacy Policy when our business, services, technology, or legal requirements change.

Contact

Snuggle & Co
Email: jessicahawkins041992@gmail.com
Phone: 4233006249